Refunds & Returns Policy

Return & Refund Policy
Order Cancellation
All orders can be canceled until they are shipped. If your order has been paid for and you need to modify or cancel it, please contact us within 12 hours. ✉️

Refunds
Your satisfaction is our top priority. We want you to shop with confidence, which is why we proudly offer a complete satisfaction guarantee to ensure you receive your item on time and as described. ✅

We are committed to making you happy, so every customer at caramelocorazon.com receives the following guarantees:

• Full refund if you don’t receive your order. 🚫📦
• Full refund if your order does not arrive within the guaranteed time (45 business days, excluding 2-5 business days for processing). 🕒
• Full or partial refund if the item is not as described. 📜

Please note that full refunds are not available in the following situations:

• Your order does not arrive due to factors within your control (e.g., providing the wrong shipping address). 📬
• Your order does not arrive due to exceptional circumstances outside of our control (e.g., customs delays, natural disasters). 🌪️

All our products are backed by a 60-day money-back guarantee. Just message us on our Contact page or email us at sweetnheaven.support@gmail.com, and we’ll refund your purchase price.

Easy Returns
All our products are backed by a 60-day money-back guarantee. Simply contact us, and we’ll refund your purchase price. 🛍️💸

We stand by everything we sell. If you’re not satisfied with your purchase, you can return it for a replacement or refund—no questions asked. Just return it at your expense. 🚚

Please contact us first, and we’ll guide you through the steps. We’re always here to provide the best solutions for you! 😊

Please do not return your purchase unless authorized to do so.